Account Recovery

Question

Hello Bitbucket Community.

I've requested account recovery which apparently take's 24 hours.

I need access to this bitbucket account as this is my work and not personal account.

Any advice on how this process could be expedited would be very much welcome.

Cheers,

Leo

Ben · Answer

Hi @Leo Duffy

The 24 hour waiting period is a mandatory requirement for recovering your account, and this is a security measure that cannot be bypassed.

I've noticed that our system has sent you a recovery email - may I know if you've been able to regain access to your account?

Cheers!

- Ben (Bitbucket Cloud Support)

Graham Twine_rtcp9b · Answer

Hello @Leo Duffy ,

Welcome to the community.

If you have a business partner they should have a contact in Atlassian that can assist.

Fingers crossed this advice is pointless as it arrives to late and you have access to your account already :)