Custom field default value not showing when accessing through link

Question

HI i hope somebody can help me with the following question / challenge that i'm facing..

I created some custom fields with a default value in it.

To give you a idea what i created:

Multiline text field with the default text: "Please fill your information here"

Within the project (create issue) it is showing, but when i create a link to the project (PID) and the issuetype (issuetype = issuetypenumber) it is not showing.

(secure/CreateIssueDetails!init.jspa?issuetype=XX&pid=XX)

I tested it with the same account (local admin) but no result

Does anybody know what can be the issue ?

Kevin Suijkens · Answer

Hi Calvin, the link i created with the intern server name ect filter out (in the above description) This is the link: https://jira/secure/CreateIssueDetails!init.jspa?issuetype=&pid= So it is pointing to the correct issuetype and the pid (project). I understand you point with adding it to the link but looking at that there are mulitple fields then the url will get extremely long if i have to do it like this for all the custom fields with default text..

Calvin · Answer

Where are you getting that link from? I think because you are going by link maybe all the other fields are prefilling as empty

So maybe changing it to something like:

(secure/CreateIssueDetails!init.jspa?issuetype=XX&pid=XX&customfield_10010=Please+fill+your+information+here

Change the customfield number with your number

Docs for link is: https://confluence.atlassian.com/jirakb/how-to-create-issues-using-direct-html-links-in-jira-server-159474.html