Unable to access Bitbucket account due to deleted email

서유성

Hello Atlassian Support,

I’m reaching out for help as I can no longer access my Bitbucket account.

The email address registered with the account was recently deleted, so I’m unable to receive the required verification code during login.
The deleted email address is: REDACTED
I changed the email address last year. The previous email address was: ysseo@ubob.com

My Bitbucket username is: Seo You Sung or ubob_ysseo
Repository URLs include (I’ve created and used multiple repositories):
REDACTED

Last login IP (to the best of my knowledge): REDACTED
Account creation date: 07/2020

I would like to request either a change to the registered email address or recovery of the account. Please let me know the necessary steps.

Thank you,
Seo You Sung

Syahrul

G'day, @서유성 

Welcome to the community!

Without the original email domain, we cannot assist you in verifying your ownership. I suggest reclaiming the domain and recreating the email address if you want to access the account.

Regards,
Syahrul