Can we have multiple emails ids for receiving multiple issues? Once issue is received, can we automate things so that it gets assigned to the respective assignee?
Hi @nssupport ,
Yes, you can have multiple (up to 10) email addresses for receiving requests/tickets. You can use Atlassian email addresses or add external ones. Here's the official doc on how to do so.
Also, regarding automating things, yes, you can use Jira automation to automate things such as assigning created tickets.Here's one example automation rule related to assigning items once they are created: When an issue is created → then automatically assign based on country This is just an example, but I guess you'll get the idea.
Hope this helps.
Cheers,Tobi
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