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Create an automation to track budget (time) for a ticket

Samrat Mazumder_uvoinb

I want to create a scheduled automation which runs everyday once and it gives me a list of tickets where the remaining time is less than 25% of the original estimate.

I have used smart value conditions

First value: {{issue.remainingEstimateSeconds}}

Condition: less than

Second Value: {{issue.originalEstimateSeconds.divide(4)}}

But it is not giving the desired result. Want to check if anyone can share any insights.

Accepted answers

Bill Sheboy

Hi @Samrat Mazumder -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help. Please post the following:

what version of Jira are you using: Cloud, Server, or Data Center
for Cloud, what type of project is this: company-managed, team-managed, JPD, etc.
an image of your complete automation rule in a single image for continuity
images of any relevant actions / conditions / branches
an image of the audit log details showing the rule execution
explain what is not working as expected and why you believe that to be the case

Until we see those...

Your smart values for the time tracking values are incorrect. Please try using these, adjusting them for your specific rule condition:

{{issue.timetracking.remainingEstimateSeconds}}

{{issue.timetracking.originalEstimateSeconds}}

Kind regards,
Bill

All comments

Yong Yang

Hi @Samrat Mazumder

Welcome to our Community.

This automation condition looks good. What's the result now? Maybe you could share the screenshot of your whole automation rule here.

Regards,

YY Brother

Bill Sheboy

Hi @Samrat Mazumder -- Welcome to the Atlassian Community!

For a question like this, context is important for the community to help. Please post the following:

what version of Jira are you using: Cloud, Server, or Data Center
for Cloud, what type of project is this: company-managed, team-managed, JPD, etc.
an image of your complete automation rule in a single image for continuity
images of any relevant actions / conditions / branches
an image of the audit log details showing the rule execution
explain what is not working as expected and why you believe that to be the case

Until we see those...

Your smart values for the time tracking values are incorrect. Please try using these, adjusting them for your specific rule condition:

{{issue.timetracking.remainingEstimateSeconds}}

{{issue.timetracking.originalEstimateSeconds}}

Kind regards,
Bill

Samrat Mazumder_uvoinb

Thanks Bill.
I'll try using the ones you shared.

Bill Sheboy

Hi @Samrat Mazumder

Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes.

Thanks!

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