Did not receive email to finish enabling two-step verification

Hiệp Văn

I'm trying to enable two-step verification for my Bitbucket account, but I haven't received the confirmation email.
I have checked inbox, spam, and junk folders, but there's no email from Bitbucket.

Please help me complete the two-step verification process.

Account email: [REDACTED]
Username (if any): [REDACTED]

Mark C

Hi @Hiệp Văn

Welcome to the community.

I checked our internal logs and I can confirm that we've successfully sent the email notification.

It says "Queued mail for delivery" which is the response from your email server. Could you check with your email provider/administrator if they're indeed sending the mail to your mailbox?

Let me know how it goes.

Regards,
Mark C