automation rule

ibm.kustagi@mercedes-benz.com

Hi,

I would want to know ,how to add the custom field value i.e existing ticket(Eg:A1 value) ticket in the newly created ticket so that it automatically copied that value of custom field name A1 value  in newly created ticket through automation rule in Jira cloud through edit fields condition.

 

 

Regards,
Suma

arielei

hey ibm.kustagi@mercedes-benz.com 

In order to access the fields of the work-item use smart value {{issue.FIELD NAME}}.

in some cases the field name has an ID and Name, for example, if you want to have the "Status" value then {{issue.status}} will give you the ID number of the status and {{issue.status.name}} will give you the actual name e.g Backlog.

 

Remember that if you are not sure, you can always click on the {{}} icon in the edit action and write the variable you want to fetch.