Inconsistent JIRA REST API results for one user

Question

I have some REST API code I have been using for years to extract issues out of JIRA. Everyone gets consisstent data except for one user. The "normal" user response looks like this: j1013 - B-1 RCPT J1013-1242

1000C599041 - UPDATE CABLE 99W41

Jeremy Caldwell where the "odd" user gets this:

Jeanne Singagliese · Answer

Does anyone have an answer to assist with this? A bit more - we are getting a 403 response on the initial POST for authorization but for most users the rest of the code doing the GET query works. The one that doesn't almost looks like it is trying to post back to a webpage or something. I see this sort of stuff in the response:

Export - CSV (All fields)

Export - CSV (Current fields)

Jeanne Singagliese · Answer

I am not well versed in REST API coding. We are calling this via VBA. I think this is the API endpoint:

.Open "POST", "https://jira.mywebsite.com/rest/api/2/issue", False

As far as input, I am not sure what you mean.  I am building this string which after authentication I do a GET to retrieve data using this:

https://jira.mywebsite.com/issues/?jql=project%3Dj1013%20and%20type%20%3D%20ecn%20and%20status%20!%3D%20closed&runquery=true

Everyone uses this same code so it does not differ by user.

Ramakrishna _RK_ · Answer

Hi @Jeanne Singagliese ,

Welcome to the Community!

Can you please share the API endpoint you are calling in both cases and also input you are supplying?

Regards

RK