Stuck up for hours at workspace creation

Question

After clicking create workspace, the screen got stuck at 'One moment your product is starting up' for several hours.  Not sure where the problem is.  Even after multiple refreshes the saga remains.  For every refresh, the status bar starts again until it reach the end, it becomes red and continues forever.

Mark C · Answer

Hi @TinTin Winata

For some reason, there was no created workspace.

Could you try to create it again?

Regards,
Mark C

TinTin Winata · Answer

Hi, @Mark C

I created a new account, and when I went to workspace creation, it having a infinity loading. It's already passed 1 day for this, here's the screenshot:

Additional Information:

- The workspace name was `tintinwinata`

Mark C · Answer

Hi @Janakiraman Venugopalan

Welcome to the community.

Could I please ask if you could provide a screenshot of the issue by masking any sensitive information?

Thanks and looking forward to your response.

Regards,
Mark C