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Bitbucket account deleted by Atlassian with no notice for 180 days of inactivity

Atlassian with no notice, delete my account for no activity since 180 days....

I need all my repo and data. I still working on my things... How this is possible.

In the email they say that I have 2 weeks starting now to recover my account and I need to contact support for that. But when I try, there is no way to contact support..... You have to be on a paying plan...

Anyone in this situation ?

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Hi Kesho - Welcome to the Atlassian Community!

Let me see if someone from Atlassian can come help here.

Welcome to the community.

Could you please share a screenshot (by masking any sensitive information) that you received via email?

Regards,
Mark C

Yes :

Capture d’écran 2025-06-03 084458.png
Thanks

Thank you

Yes they did the same to me with no warning, has to be illegal, I think the associated press should be informed

Yes they did the same to me with no warning, has to be illegal, I think the associated press should be informed

Thanks for that screenshot.

I can see this is referring to your Cloud organization instance because I can confirm that your Bitbucket Cloud workspace still exists.

For that, I went ahead and raised a support request for you.
You should be able to receive an email notification about it.

Regards,
Mark C

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