Deactivate Attachments in Tickets

Question

Hello,

is it Possible to deactivate the function to attach documents to Jira tickets, so that every user can only use the comment section?

Thanks a lot.

Florian

Piyush Annadate _ACE Pune_ · Answer

Hello @florian_correll ,
Yes, you can disable the attachment by following ways:

1. As @Smith  mentioned, you can globally do that, but that would restrict across the whole instance; and not recommended - as it would throw error post attachment update save action. But if you want to - disable size as restriction
2.As @Walter Buggenhout  mentioned, you can add permission restriction to add any attachment, NOTE: that would be for any users within the permission associated project.

--> 3. If you want to restrict attachment during a issue status - you can edit the workflow to add an property as 'jira.permission.attach.denied' -> this will override the permission scheme.

Walter Buggenhout · Answer

Hi @florian_correll,

Yes. Restrict the create attachments permission in your projects' permission schemes so it is no longer available.

For an overview of project permissions on Jira Data Center, see this support article.

Hope this helps!