2FA Issues Between Atlassian & Bitbucket

Invex09

I have 2FA enabled on my Atlassian ID account (saved to 1Pass), which is working and I can login to, but I'm not sure where my Bitbucket 2FA is stored, yet whenever I try to reset it, there's a 24hr waiting period and it appears I'm just resetting the 2FA info on my Atlassian account again (and not my Bitbucket account).

Do you have a recommended way to set this up in 1Pass? Should I utilize 2 separate entries for Atlassian ID (with 2FA enabled) and also Bitbucket with a different 2FA enabled? Thanks!

 

== UPDATE ==

Wrote this on another thread and got a reply from support tech Ben who sent a very helpful link. Is it possible to expedite this 24hr email? I've been having this issue for awhile and was ignoring it because I had one Mac where my Bitbucket account worked. But I need to get it setup on my new laptop so if it could be expedited I can follow the instructions from the link you sent and email, thanks!

Mark C

Hi @Invex09

Thank you for reaching out to the community.

Indeed, you will receive an email with the confirmation that the recovery process has been initiated. There is a 24 hours wait period to receive the email with a one-time recovery link to be able to access the user’s account.

Please keep in mind that the 24h delay is a necessary measure to protect our customers and their data from social engineering attempts and we will not be able to bypass this security measure.

Regards,
Mark C