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Need to transition work item if target start date is within 14 days

Rafael Miranda_7561ha

I've tried multiple ways but for some reason i just can't get this to work and it is always showing conflicts. Could someone provide some feedback please?

If an issue is sitting in the TO-DO and the target start date is approaching (within 14 days), then this is to be transitioned into ALLOCATED and automatically assigned to someone.

2025-05-08 15_34_38-Audit log - Automation - MOC Testing Schedule - Jira — Mozilla Firefox.png

Accepted answers

Bill Sheboy

Hi @Rafael Miranda -- Welcome to the Atlassian Community!

Although that error message is not super clear, it does indicate the problem: the rule has no work items to process.

The Scheduled Trigger can process with or without work items. When you want the rule to process specific ones, please add a JQL statement to the trigger.

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Scheduled

I recommend pausing to create the JQL outside of the rule and testing it. That will likely allow you to write the rule without any conditions as the JQL will find them all. To learn more about writing JQL, please see this documentation:

https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/

Kind regards,
Bill

All comments

Mathew Lederman

@Rafael Miranda I haven't tested this, but I believe you're just missing a "For Each" Branch in your rule as noted in the error message. I would suggest something like this:

Bill Sheboy

Hi @Rafael Miranda -- Welcome to the Atlassian Community!

Although that error message is not super clear, it does indicate the problem: the rule has no work items to process.

The Scheduled Trigger can process with or without work items. When you want the rule to process specific ones, please add a JQL statement to the trigger.

https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Scheduled

https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/

Kind regards,
Bill

Rick Westbrock

I don't think the branch is necessary if the scheduled trigger includes a JQL expression as mentioned by Bill.

Bill Sheboy

Hi @Rafael Miranda

Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes.

Thanks!

Rafael Miranda_7561ha

Thanks Bill, the JQL statement worked!

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