I'm not receiving bitbucket invitations on my mail

Bilal Baheer

Hi,

My team lead sent me an invitation to Bitbucket, but I haven’t received it on my end. I would appreciate any help.

Phil C_66l19w

Hi @Bilal Baheer,

Welcome to the community!

I suspect your current email preference configuration might be blocking the preventing email from reaching you.

Here are the steps to take:

• Log in to id.atlassian.com using your email (Or navigate to that link if you're already signed in).
• Click on your avatar, then select Account settings.
• Click on the Email tab.
• Click the email preferences center link.
• Check the Product Surveys and Invitations section and make sure Product Invitations is selected.

         

Reference - Manage email and notification preference

Once you update the settings to enable product invitation emails, please ask the workspace admin to cancel the current invitation and send you a new one to trigger a fresh email.

I hope this helps.

- Phil