I have created a Post Function which sends a custom email on transition of a workflow state. The email format is of type HTML and hence am sending the details using HTML tags. If I want to include the system fields I use - ${issue.priority.name} and the value of Priority fields gets fetched and displayed into my email template. But when I use the same(for eg., ${issue.priority.tool} as tool is a custom field) to get the value of a custom field it doesn't work. I referred - https://answers.atlassian.com/questions/12161743 and tried - ${issue.getCustomFieldValue("customfield_10401")} I get the following error - ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: TEST-117, actionId: 11, file: null groovy.lang.MissingMethodException: No signature of method: com.atlassian.jira.issue.IssueImpl.getCustomFieldValue() is applicable for argument types: (java.lang.String) values: [customfield_10401] Possible solutions: getCustomFieldValue(com.atlassian.jira.issue.fields.CustomField), setCustomFieldValue(com.atlassian.jira.issue.fields.CustomField, java.lang.Object) Please help. Thanks.

Hi Arpan, try in the email body $cfValue Also which version of ScriptRunner you use ? regards, Thanos

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Getting value of a custom field into custom email template

Arpan Mehetre_9q2okq

I have created a Post Function which sends a custom email on transition of a workflow state. The email format is of type HTML and hence am sending the details using HTML tags.

If I want to include the system fields I use - <td>${issue.priority.name}</td> and the value of Priority fields gets fetched and displayed into my email template. But when I use the same(for eg., <td>${issue.priority.tool}</td> as tool is a custom field) to get the value of a custom field it doesn't work.

I referred - https://answers.atlassian.com/questions/12161743 and tried - <td>${issue.getCustomFieldValue("customfield_10401")}</td> I get the following error -

ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: TEST-117,
actionId: 11, file: null
groovy.lang.MissingMethodException:
No signature of method: com.atlassian.jira.issue.IssueImpl.getCustomFieldValue()
is applicable for argument types: (java.lang.String) values: [customfield_10401]
Possible solutions: getCustomFieldValue(com.atlassian.jira.issue.fields.CustomField),
setCustomFieldValue(com.atlassian.jira.issue.fields.CustomField, java.lang.Object)

 

Please help. Thanks.

Accepted answers

Thanos Batagiannis _Adaptavist_

Hi Arpan,

try in the email body

&lt;%
def cf = com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("TextFieldA")
def cfValue = issue.getCustomFieldValue(cf)
%&gt;
&lt;td&gt;$cfValue&lt;/td&gt;

Also which version of ScriptRunner you use ?

regards, Thanos

All comments

Thanos Batagiannis _Adaptavist_

Hi Arpan,

try in the email body

&lt;%
def cf = com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("TextFieldA")
def cfValue = issue.getCustomFieldValue(cf)
%&gt;
&lt;td&gt;$cfValue&lt;/td&gt;

Also which version of ScriptRunner you use ?

regards, Thanos

Arpan Mehetre_9q2okq

Wonderful. This works. I am really not sure which version I am using. I am new to this. I am just using web based editor to edit the email templates using HTML format. Also, can you help in - how I can find previous workflow state and provide it into an email template? I just want to tell user that the workflow state has been changed from-to.

Thanks

JamieA

transientVars is available to you, so you can get that information using https://scriptrunner.adaptavist.com/latest/jira/recipes/workflow/get-workflow-vars.html

Rather than writing in the template you can inject in some extra variables: https://scriptrunner.adaptavist.com/latest/jira/builtin-scripts.html#_additional_configuration_in_emails

Manoj_4r4x3x

I am getting the custom field values is null in the email template which is triggered from workflow post function however in preview it shows the values appearing, any suggestion?

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