Add watcher when ticket created or updated (based on component items)

Question

I would like to add watchers to sub-tasks and stories based on my component selection, and would like to achieve this in the following scenarios:

Scenario 1: I am using a manually triggered rule (see screenshot) to create sub-tasks and remove myself as a watcher of those sub-tasks. This rule copies components from the Story to the new sub-task. I would like to add watchers based on component selection: Component A / assign Watcher X, Component B / Assign Watcher Y.

Scenario 2: Component selection is made to the Story AFTER the manually triggered sub-task creation. I have a separate rule that mirrors this component selection to the sub-task. Just like scenario 1, I would like to add watchers based on component selection: Component A / assign Watcher X, Component B / Assign watcher Y.

Can someone point me in the right direction? I can get it to work as a separate rule at the Story level, but the same rule details applied to this manually triggered sub-task creation fail.

@Bill Sheboy- you helped removing me as a watcher in a separate thread, and thought you might be able to assist here as well. Thanks in advance.

Rick Dorgan_gxdlio · Answer

Thanks, Bill! I will try these approaches out and let you know how it goes.

Bill Sheboy · Answer

Hi @Rick Dorgan

Unfortunately, the Data Center version does not have lookup tables yet...which would make this scenario easier.  Until then, I can think of two ways to do what you ask: conditions and conditions + variables.

Conditions: use branching and conditions to add the watchers, one by one.  This is the slower method as it updates the issue multiple times.

* action: create the subtask
* branch: to most recently created issue* condition: some test on component (either the created one or the trigger)
* action: add watcher X

* branch: to most recently created issue* condition: a different test on component (either the created one or the trigger)
* action: add watcher Y

Conditions + variables: use conditions to repeated add watchers to a list, and then add them all at once from a list

* action: create the subtask
* action: create a variable to hold the watchers* name: varWatcherList
* value: NONE,

* if / else block* condition: some test on component
* action: create variable, concatenate onto the variable* name: varWatcherList
* value: {{varWatcherList}},watcher X

* NEW if / else block* condition: some different test on component
* action: create variable, to update it again...

* branch: to most recently created issue* manage watchers, adding this value* {{varWatcherList.remove("NONE,").split(",")}}

Kind regards,
Bill

Rick Dorgan_gxdlio · Answer

Hi Manoj. The rule is currently working as intended. I would like to add to it based on the details of Scenario 1 and 2.