Can't login with existing account

Question

Hey there,

I can't seem to log in to bitbucket. I saw similar posts that accounts that were marked inactive or dormant wouldn't be able to login. I admit it has been a long time since I've used bitbucket, but recently there's a project that I joined where I need to use it again. Can someone check and see if this account was marked inactive for me and reactive accordingly?

Thanks,

Sam

Ben · Answer

Hi @Sam Romano

I've just re-activated your account, so you should be able to login now :)

Cheers!

- Ben (Bitbucket Cloud Support)

Sam Romano_14zh7y · Answer

@Brant Schroeder That would be great! thanks!

Brant Schroeder · Answer

@Sam Romano welcome to the Atlassian community

I can escalate to Atlassian and they can take a look at your account.