Can not create a workspace

Question

Hi, I'm trying to create a new workspace in Bitbucket Cloud, but I keep getting this error message: "Something went wrong on our end. Please try again." Issue ID: a81048ee3ea94eb8929bf62190028e88 I am using a free account. Could someone from Atlassian help me resolve this or confirm if it's a known issue? Thanks in advance!

Ben · Answer

Hi NAGPURI,

You'll need to navigate to https://admin.atlassian.com and select the org starting with offline then add Bitbucket Cloud as a product:

* https://support.atlassian.com/bitbucket-cloud/docs/create-your-workspace/

If this doesn't work - please clear cache/try a different browser.

Cheers!

- Ben (Bitbucket Cloud Support)

John Emmanuel · Answer

Do you have any workspace created using that email ID? I believe you can create a support ticket for this, not sure.