Collaborator limit not reached but still can;t add people

Question

Hi

I'm the admin of the free board and have removed old some old numbers from this board before. Now we only have 6 collabaorators and I would like to add one more. However, it says I'm over the 10 collabaorators limit and won't let me add it. Can you please help me have a look?

Kitty Zhao · Answer

Hi thanks for the response. Yes it does solved my problem as I realised I need to use the Members + button on the left of screen other then the top of board. I have been able to remove someonepermanently which gave me a few more spaces.

Bibek_ikuTeam_ · Answer

Hello @Kitty Zhao ,

Welcome to the community!

I had seen a similar request earlier today. Makes me think, is this something recently widespread issue?

Please refer my comment here, to see if the count do dally or not.

https://community.atlassian.com/forums/Trello-questions/Trello-workplace-view-only-as-over-collaborater-limit-but-only-3/qaq-p/2978303

I will keep following up any update if there are further incident reported.

Regards,

Bibek