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Dont show a transition if it is beyond 7 days of resolution date

Meenakshi Nainw

Hi

I want to disable the option to reopen the issue after resolution if the resolution date in beyond 7 days.

For the same I have used the given below condition on my workflow transition. But the option for reopening the issue has hidden from all the issues irrespective of the date.

Please suggest the reason for the same and how to fix it?

Update parameters of the Value Field Condition for this transition.

Field: Resolved

Condition: <

Value: 7d

Comparison Type: Date without time

Accepted answers

All comments

Nic Brough -Adaptavist-

I think your condition says "Block transition if the resolution date is before a week in the future", which will always block everything (unless you have a TARDIS handy)

Try < -7d instead

Meenakshi Nainw

Thanks but this is also not working.

Ignacio Pulgar

Try: > -7d

Nic Brough -Adaptavist-

Mmm, I think I have taken the wrong guess at what "resolution date in beyond 7 days" actually means (as written, it doesn't make sense). I think Ignacio's answer may be the right one.

Petter Gonçalves

Hello,

Just an update for those who may step on this thread:

The value field condition does not work against relative time as "-7d" when using a date field. We have a suggestion created to allow this possibility:

As an admin, I'd like to set a date comparison condition in the workflow as a JQL search

For now, the only way to "Block" a transition from being made if the date value is not higher than a relative time would be to use the "Date compare validator". These would be the steps:

Select the relevant project > Project settings > workflow
Click the Pencil icon to edit the relevant workflow;
Select the relevant transition, then click Validators;
Click Add Validator, select Date Compare Validator, then click Add;
Configure the validator as needed, then click Add;
Don't forget to publish the workflow draft

Screen Shot 2021-01-20 at 15.07.57.png

I hope that helps!

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