Jira Automation rule to update fields

Sina Mathieu

Hello everyone,

I'm looking for a way to do the following with Jira Automation:

I have two fields (Approved, Rejected) where users are entered. When an approver rejects an issue, their name is automatically entered in the "Rejected" field. The same happens with approvers and the "Approved" field.

I want to ensure that as soon as a user approves the issue, the user is removed from the "Rejected" field (assuming they previously rejected the issue and were then entered there).

Is there any way to accomplish this?

 

Thanks in advance!

Bill Sheboy

Hi @Sina Mathieu 

Yes, that is possible with an automation rule.  What have you tried thus far to solve this?

 

If you have a rule that is not working as expected, context is important for the community to help.  Please post the following:

• what type of project is this (e.g., company-managed, team-managed, etc.), 
• an image of your complete automation rule in a single image for continuity,
• images of any relevant actions / conditions / branches,
• an image of the audit log details showing the rule execution, and
• explain what is not working as expected and why you believe that to be the case.

 

If you have not started a rule yet, I encourage you to try to do so.  Successfully using automation rules requires learning and experimentation.

To get you started, your rule will need to update the Rejected field selections by removing and values from the Approved one.  That may be done in various ways, using either the changelog smart values or a regular expression and the match() function.

 

Kind regards,
Bill