nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to refer to the component owner?

Nguyễn Quang_73d0nd

Hi support team,

I want to send an email to the component owner (the one who has been assigned as Lead of a component) when an issue is transitioned to Approved status. The steps are:

- Trigger the automation if an issue transitioned to Approved.

- Send the email to the component owner of that issue.

How could I do the #2 step by an automation?

thanks!

Accepted answers

All comments

Vishal Biyani_2pr07j

@Nguyễn Quang

Currently it is not feasible to get component lead based on Component added in the issue within an automation rule.

However, you can send a web request (REST API call) to get the component lead name based on the component id.

There is a feature request that you can vote for.

[AUTO-485] Automation support for working with components and component leads - new triggers, actions and smart values - Create and track feature requests for Atlassian products.

Pasam Venkateshwarrao

Hi @Nguyễn Quang

Automation rule to send email to component lead

Screenshot 2025-03-10 at 10.23.24 AM.png

Nguyễn Quang_73d0nd

Hi @Pasam Venkateshwarrao I tried but it seems your suggested smart value {{issue.components.lead.emailAddress}} is return empty in this case.

unknown

Hello @Pasam Venkateshwarrao

Can you please provide a link to the Atlassian documentation that describes those two smart values {{issue.components.lead.displayName}} and {{issue.components.lead.emailAddress}} that you used in your automation screen grab.

I know only of the existence of {{issue.components.name}} for Jira Cloud and {{issue.components.first.name}} for Jira DC (which the OP has).

Pasam Venkateshwarrao

@Nguyễn Quang can you check whether component field is filled and also check component lead is empty in components tab

Pasam Venkateshwarrao

@Nguyễn Quang As Per previous records in community i found a different solution which was answered by David Fischer you can refer the page

https://community.atlassian.com/forums/Jira-questions/Automation-for-Jira-E-Mail-on-Component-Lead/qaq-p/2016998

unknown

That article you've linked to describes a custom solution by creating a custom field and using the third party Jira Misc Workflow Extension to populate the values.

Can you advise if YOUR company has that extension installed and has specifically configured it to create those extra workflow smart values?

Pasam Venkateshwarrao

@[deleted]Exactly right we are using Add-ons for workflow extensions.

unknown

It would have been productive if you had included that critically important piece of information from the outset, rather than a post and a screen grab that inferred you were using a standard Jira setup and therefore the default automation smart values, which of course won't work for anyone without JMWE installed.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-data-center

data-center