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Automation to sync the status of ideas and epics

Emerson_eenf37

Hi, everyone!

I'm trying to build an automation that changes the status of epics to "DISCARDED" or "ABORTED" when I update a Product Discovery idea to the same status.

DISCLAIMER: The sync when I change it to "DISCARDED" already works fine, but the change to "ABORTED" doesn't work yet.

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Bill Sheboy

Hi @Emerson

Jira Product Discovery (JPD) Ideas connect to their "discovery tickets", such as Epics, using issue links and not the parent / child relationship. Please try using linked issues branch for the correct type to find the Epics.

Next, you are trying to detect changes in the JPD project to update issues in other project types, such as a software project. And so the rule scope must be multiple-project or global. Your Jira Site Admin will need to help do that from the global automation settings.

Kind regards,
Bill

Emerson_eenf37

Hi @Bill Sheboy

I made this change you suggested, and the same thing happened. For some mysterious reason, it doesn't recognize the transition to "ABORTADO" and doesn't move the epics. And automation has been global since the beginning.

Bill Sheboy

Please post images of the updated rule and of the audit log details showing the execution. For the log, remember to expand all of the areas at the right side to show the details.

Emerson_eenf37

Here it is

Captura de tela 2025-02-28 182406.png

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