Our team recently procured JIRA Datacenter 9.14. We have not received formal training but have done a lot of reading and googling and have sucessfully imported Epics, but are having trouble with importing Features linked to those Epics. We consistently receive import errors that say there is an issue with either the Epic Name or Epic Link.
Our file headers are as follows:
Custom Field 1 -> custom field
Component -> component (already added to JIRA)
Epic-> Epic Link (epics already imported into JIRA. Example Epic: ABC. Import file has ABC in the Epic column)
Custom Field 2 -> custom field
Issue Type-> Feature
Summary-> Summary
Custom Field 3-> custom field
All data shown above is importing fine except for the Epic.
These are the errors we receive:
when attempting to map the Epic column -> Epic Link in JIRA...
Cannot add values to CustomField Epic Link in issue with summary "xyz". Exception message: cannot invoke "java.lang.long.longValue" because schemedid is null.
when attempting to map the Epic column -> Epic Name in JIRA...
Cannot set value for locked custom field Epic Name in issue "xyz" becasue its not applicable for Issuetype 'Feature'.
Any help in creating the associating between the Epic and feature via import would be greatly appreciated. Thank you!