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Seems that my account in Cloud Bitbucket is Inactive, cannot login

Oleksandr Bolbat

I've trying to login from clean browser and can't, but everything works just fine with other cloud products

Looks like this:

Screenshot 2025-02-21 at 16.27.37.png

Accepted answers

Theodora Boudale

Hi Oleksandr and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state, which I believe is the reason for the error you saw.

I reactivated your account just now. Can you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

All comments

Theodora Boudale

Hi Oleksandr and welcome to the community!

Your Bitbucket Cloud account was indeed in a dormant state, which I believe is the reason for the error you saw.

I reactivated your account just now. Can you please try logging in when you have some time, and let me know if the issue is resolved?

Kind regards,
Theodora

Oleksandr Bolbat

Thx!

Now all works just fine!

Have a great day!

Theodora Boudale

Thank you for the update and you are very welcome!

Please feel free to reach out if you ever need anything else!

Have a great week

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