I'm in the process of upgrading from 5.0.7 to 6.4.11 and came across an problem where if I attempt to create a new issue, the "description" field is showing the HTML code and won't allow any free text, this is happening in all projects.
I verified the renderer is set to "Wiki Style Renderer" in the "Field Configuration" of several projects, not sure what else to check. any help would be greatly appreciated.
This is what the description box is showing when trying to create a new issue:
<div class="wiki-edit"> <div id="description-wiki-edit" class="wiki-edit-content"> <textarea class="textarea long-field wiki-textfield" cols="9999" id="description" name="description" rows="10" wrap="virtual" ></textarea> <div class="content-inner"> </div> </div>< /div>< div class="field-tools"> <dl id="wiki-prefs" class="wiki-js-prefs" style="display:none"> <dt>trigger</dt> <dd>description-preview_link</dd> <dt>fieldId</dt> <dd>description</dd> <dt>fieldName</dt> <dd>Description</dd> <dt>rendererType</dt> <dd>atlassian-wiki-renderer</dd> <dt>issueKey</dt> <dd></dd> </dl> <button class="jira-icon-button fullscreen" id="description-preview_link" type="button"><span class="aui-icon wiki-renderer-icon">Preview description</span></button> <a class="help-lnk" id="viewHelp" href="/secure/WikiRendererHelpAction.jspa?section=texteffects" title="Get local help about wiki markup help" data-helplink="local"><span class="aui-icon aui-icon-small aui-iconfont-help"></span></a>< /div>