For our incoming mail handler we were using the "Create Users" setting until we had to finally buy a license for JIRA and that setting became untenable. So we switched to using a default reporter. However, when I test the mail handler, it gives me the error "Reporter ([email]) does not have permission to create an issue". At first it seemed that maybe this was because I had made all the users inactive and an inactive user could not create an issue. But I deleted a user and tried again to create an issue through that email and it still doesn't come through. Active users have no trouble creating issues through email, it just seems to not process emails from non-users.
Advice? Thanks.