{Cannot import project} I firmly believe that there are problems with some settings about APP PW.

Jost_0ry6ex

After nearly 7 days, countless APP PWs were created, and the project was still unable to be imported while ensuring that various conditions were met countless times, and there was a permanent error of 128.

At some point, you can even see that the progress bar is going to 50%, but it will suddenly jump to 128 errors in the end. So, how to use this function? Can it be used?

It should raise 128 error code under any error?

I mean, if the product needs to be purchased for a fee, then don’t jump out of the 128 error, tell me, buy a certain service, and then I go and buy it, and then let me use it, that’s it.

But if it is based on some other error, please don't give me that damn 128 error, all I need is to know where I'm wrong.

Now please tell me what I did wrong.

Try creating APP PW more than 20 times. I have tried countless times of importing project operations and used different APP PWs.

Try checking the project capacity to make sure it is not exceeded.

Try confirming everything over and over again.

I need help.     

Theodora Boudale

Hi @Jost and welcome to the community.

I'm sorry about the frustrating experience you've had. I'll do my best to help you, but you can also create a ticket with the support team since you have workspaces on the paid billing plan, for faster response times.

If you'd like to create a support ticket, you can do so via https://support.atlassian.com/contact/#/, in "What can we help you with?" select "Technical issues and bugs" and then Bitbucket Cloud as product. When you are asked to provide the workspace URL, please make sure you enter the URL of a workspace that is on a paid billing plan to proceed with ticket creation. In the question "What is the impact to your business?", please ensure you select a high priority to get help faster.

 

Based on your description, I understand that you have issues importing a repository, is that correct? Can you also please confirm if the repo you want to import is a Bitbucket repository?

If this is a private Bitbucket repository, please ensure the following:

• The URL has the following format:
  
  https://bitbucket.org/workspace-id/repo-slug/src/main-branch/
  
  
• After you select Requires authorization:
  • Ensure that in the field Username you enter the username of your Bitbucket account (not the email address), that you can find here: https://bitbucket.org/account/settings/
  • For the app password, Repositories Read permissions are enough for importing a repo.

Workaround:

If you still cannot make this work after providing the info I shared above, you can create a ticket with the support team for help figuring out what the issue with the import is, and in the meantime, use the following workaround:

1. Create a new empty Bitbucket Cloud repo. In the repo creation screen, ensure that the answer to the questions Include a README? and Include .gitignore? is No, so that the repo is empty.

2. On your computer, take a mirror clone of the repo you wanted to import with the command

git clone --mirror <url_of_the_repo_you_want_to_import>

This will clone a bare repo with no working directory, and all the branches of the repo.

3. Navigate to the directory of the mirror clone and add a second remote that will point to the repo you created in Step 1

git remote add bitbucket <HTTPS_or_SSH_URL_of_repo_from_step1>

4. Push from the mirror clone to the second remote you created, named bitbucket

git push --mirror bitbucket

Please feel free to let me know if you have any questions.

Kind regards,
Theodora