Is there a way to know the email address used to create a workspace?

Question

I've been working for some years with a certain workspace, which is not the one in question. I remembered I had created another workspace called "" a few years ago. But I couldn't find it in my account. So, I tried adding it, and the system response was that the workspace is already an existing one. And yes, it's here: I'm pretty sure I created it, and it was probably from a different account. I just can't remember which email address I could've used for that account, so I can't even try a recover password option. I manage too many domain names and I also host their email server. If I could know at least which domain name is associated to the email address used to create that workspace, I could then probably recover it. I just haven't found how I can do that, if that's even possible. I can't directly contact support because I'm on a free account. Is there something I can do to reciver that account? I'd really like not to lose that workspace name.

Ben · Answer

Hi @Francisco Zarabozo

Unfortunately, for security/privacy reasons I am unable to reveal the current members of that workspace (particularly on a public forum) as their email domain does not match yours.

I would suggest reaching out via email to any previous team members who you may have worked with in the past and request that they provide you with access.

Thank you for your understanding.

Cheers!

- Ben (Bitbucket Cloud Support)

Nikola Perisic · Answer

@Francisco Zarabozo

It makes sense only to view the workspaces you own,otherwise it would be a security issue.

Francisco Zarabozo · Answer

Hi @Nikola Perisic,

Thanks! I tried it, but seems like it will only let you see workspaces you own. I first tried with one in my account and I got full info on it. But when I tried with "supercosto", I got this:

403 Forbidden
{
error => { message => "You do not have access to view this workspace." },
type => "error",
}