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How to we access issues in GHS?

Karie Kelly1

I was reading this page, https://confluence.atlassian.com/display/GH/Adding+an+Issue+to+an+Epic, and it says to vote on GHS-6212 - Authenticate to see issue details in one of the comments.

But, when I click on that link , I get

Authentication failed! An error occurred while trying to obtain an access token. For application link "Atlassian JIRA (144880e9-a353-312f-9412-ed028e8166fa) https://jira.atlassian.com com.atlassian.applinks.application.jira.JiraApplicationTypeImpl@fc91a6"

This came after you have to allow Confluence to use your credentials to access, which I did state to allow.

Also, why can we no longer upload attachments to Answers anymore? This is quite helpful when trying to explain something.

Accepted answers

Karie Kelly1

Seems like everything has been resolved with the merged accounts and I can access the different projects.

All comments

Hi Karie!

Do you have a jira.atlassian.com account? If you log in to jira.atlassian.com with that account can you see that story? Sounds like you may have an issue with the Atlassian ID stuff.

hmm.. i just uploaded a pink jellybean image. Can you see it?

Karie Kelly1

Yes, I have a jira account. Every time I access, it asks me to merge and every time I state to merge. So, doesn't appear to hold. I've logged issues before - first time getting this SSO error. I'll try again tomorrow to see if I just had a glitch or something. Thx!

Yep - I can see the pink jelly bean image :-)

Karie Kelly1

Seems like everything has been resolved with the merged accounts and I can access the different projects.