Question addon is missing after confluence upgrade to 5.10.2

Question

The addon is disapear after I have upgrade to Confluence 5.10.2 (Originally, 5.9). I no longer see the addon in the user installed list. The Question Addon was in Trial mode.

I see the Question addon into "Find new addon" section. When I clicked on "Buy now", I have an error. I already entered question that I don't want to loose.

Do you know how to repair this?

I used the "confluence server", installed on Windows 2012 environment

Steven F Behnke · Answer

If your trial has expired, perhaps clearing out the expired key will allow you to proceed.

Martin Cote · Answer

I tried what you said but the Question addon is not working. I tried to reinstall too buy clicking on "Buy now" (the only available button) and I have an error. I didn't see something significant into the log file.

Any other ideas?

Guilherme V. · Answer

Hi there, Maybe the cache got corrupted: # Shutdown Confluence # Delete the following folders #* /bundled-plugins #* /plugins-cache #* /plugins-osgi-cache #* /plugins-temp #* /bundled-plugins_language # Start Confluence