nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira portal is very slow to open a form

Cédric Jaduta

Hi the community,

I have a big problem with Jira Service Management to open a form.

It's very slow

It takes 10/15 sec to display the screen with only 5 fields for encode the informations.

Do you have any ideas to improve the speed to open it instantly?

thanks for your answers

Accepted answers

Manon Soubies-Camy

Hi @Cédric Jaduta,

For performance issues like this, I recommend reaching out directly to the Atlassian support team: support.atlassian.com

They will most likely ask whether the issue affects all users, across different browsers, and if it’s limited to a specific form.

I hope they can help you resolve this quickly!

- Manon

All comments

Manon Soubies-Camy

Hi @Cédric Jaduta,

For performance issues like this, I recommend reaching out directly to the Atlassian support team: support.atlassian.com

They will most likely ask whether the issue affects all users, across different browsers, and if it’s limited to a specific form.

I hope they can help you resolve this quickly!

- Manon

Dan Breyen

@Cédric Jaduta you can also check out Atlassian's Status Page and see if there are some system wide issues going on. I know there were some issues late last week.

Cédric Jaduta

thks for your answers

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