We host Jira and Confluence on-prem. If we need to open a support ticket with Atlassian for an issue what are some of the types of log or support files we may need to transfer to Atlassian? I need general information for us to get approval to send such data.
Hi @Erich Oberle - You can reach out to Atlassian Support by creating a ticket here.
Thanks,
Bharat
Is that one only for Partners?
The info wanted can be generated as a Support zip file within the Jira app by a Jira admin
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