Send Slack Message based on Child Ticket Fields

Edwin Andrew

I'm working on creating a manual trigger for Epic Tickets to send out an a web request to slack where it would print all child tickets related to that epic and one customfield associated to each child ticket. Here is what i have currently. 

Web Request (POST) 


{ "blocks": [ { "type": "section", "text": { "type": "mrkdwn", "text": "{{#lookupIssues.summary}} {{/}}" } } ] }



End goal to have it print in this format: 

- Child Ticket 1
- - Customfield value for child ticket 1

- Child Ticket 2

-- Customfield value for child ticket 2

 

Currently its printing out nothing. My current dummy ticket has one child ticket associated it to but can't get anything to print out. 

 

lily jon

 

Your Web Request isn't properly iterating through child tickets. Try this:

 {
"blocks": [
{
"type": "section",
"text": {
"type": "mrkdwn",
"text": "{{#lookupIssues}}- {{summary}}\n - {{customfield_XXXXX}}\n{{/}}"
}
}
]
}

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