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Jira automation: Adding lookup issues Epic names to an email

Nava Bar-Sagi

Hi,
I am trying to create a report and send via email.
I do not see any way to add the Epic Link (or Name) and the affected versions.
I tried.using:
{{Epic Name}}
{{parent.name}}
{{Epic Link}}
{{customfield_12311140}} as when I expend using "names" I see this field

{{issue. Epic Link}} and the combinations above.
same for versions tried lots of combinations,

For key and summary I used {{key}} and {{summary}} and it worked perfectly.

Thanks,
Nava

Accepted answers

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Trudy P Claspill

Hello @Nava Bar-Sagi

When asking for help with an Automation Rule please provide the following:

1. Screen images showing the entire automation rule.

2. Screen images showing the details of any steps with which you are struggling.

3. Screen images showing the output in the rule audit log.

4. Screen images of the issues involved in the Automation.

With that information we will be better able to provide recommendations.

Nava Bar-Sagi

Hello there, I tried so many options and this is one of them...
Screenshot 2025-01-28 at 21.05.06.png

Trudy P Claspill

As per the documentation there are only a limited set of fields for an issue that can be accessed through the lookupIssues smart value. Information related to the parent Epic of the issue is not among them.

{{key}} - Returns the issue key
{{description}} - Returns the issue description
{{url}} - Returns the issue URL
{{summary}} - Returns the issue summary
{{assignee.displayName}} - Returns the assignee
{{reporter.displayName}} - Returns the reporter
{{status.name}} - Returns the status
{{issuetype.name}} - Returns the issue type
{{resolution.name}} - Returns the resolution
{{fixVersions.name}} - Returns the fix version
{{created}} - Returns the date the issue was created
{{updated}} - Returns the date the issue was updated
{{project.name}} - Returns the name of the project the issue belongs to
{{Story Points}}
- Returns the story points for the issue
- Since this field is a numerical value, numerical operations such as min, max, average, sum can be executed on the smart value {{lookupIssues.Story Points}}

Nava Bar-Sagi

@Trudy P Claspill ,

Can you please assist in providing the right syntax?

Thanks,

Nava

Nava Bar-Sagi

Thanks,

What about the affected versions? is it also unavailable?
Is tehre any workaround?

Nava

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