the actor-field in Jira automation (project level) is read-only

Question

Hi All,

for one of the projects (not my own team, but since I'm administrator ,they asked me) I created an automation rule to update a field when an issue was transitioned to 'Done'. After creation i saw my name in the field 'actor'. It was read only and i didn't think much of it. But when i asked the user to test it, the history showed my name as the user who updated the value of the field. I went back to the automation rule, but since the actor field is read-only, I can't change it.  How can i change the actor?

kind regards,

Rindert Slee

Rindert Slee_8la9un · Answer

Problem solved! I added the group "jira-administrators" (of which I thought I was a member) to the "Impersonate users in A4J global scope". But for some unknown reason, someone thought it would be convenient to also have a group "Jira Administrators" with the same user-rights. I wasn't a member of the first group, but I was in the second group. When I added that group to the setting, the actor-field changed to editable. Thanks for the help.

Rindert Slee_8la9un · Answer

tried that, didn't work. Some extra research pointed me to the "Impersonate users in A4J project scope" setting in permissions, which I've set to "JIRA-administrators" in both the project and the global scope. But I still can't change the actor

Jack Brickey · Answer

Hi @Rindert Slee , it is interesting that it is read only but you are able to create the rule. It would be interesting to see if you can recreate the rule and change the actor during creation. If not I would check with Org admin to see if the can change.