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How to update Tempo API v3 to update to V4

Ricardo Cortes Romo

Hello!

I got this message from tempo:

ACTION REQUIRED – Your organization is still using the deprecated V3 version of the Tempo API, which has been unsupported since November 1, 2023. It will be removed on March 31, 2025. Please update to V4 API to avoid disruptions. Refer to the V4 API documentation for details, or contact our support team if you have any questions.

My question is. How can I do that? Is it in some place in tempo or Jira settings??

Accepted answers

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Susanne_w5s6qs

Hi @Ricardo Cortes Romo

The Action message you see in Tempo indicates that you are using a Tempo REST API version 3 in some way. It might be that you are using Tempo REST APIs in JIRA automation, fetch data into an external system, or other kind of integration.....

The change to version 4 does not affect the functionality of Tempo or JIRA, but will affect integrations that are using the version 3 API.

Best regards,
Susanne

Ricardo Cortes Romo

Hi @Susanne

Thank you for your answer!.

It sounds like it could be some automation. Is there a way to check that? or Just going to the automation section and checking one by one?

Susanne_w5s6qs

@Ricardo Cortes Romo

You might need to go through every automation that is set up in your system one by one.
The names that the Automation has been given when it was created might give you an indication if an API is used in them.

Best regards,
Susanne

Ricardo Cortes Romo

Thanks for your help @Susanne

Ottmar Schneider

Viacheslav Mul

Hi @Ottmar Schneider Have you found the answer? I am also interested in this question

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