How to update linked issues custom field upon workflow status update?

Question

We are having issue types-say 'A' and 'B', 'B' type issues are linked to a 'A' issue type.

We need to update 'B' issue type custom field to the workflow status of 'A' issue type upon the 'A' issue type workflow status transitions.

Is there any way to achieve this feature?

Marc -Devoteam- · Answer

Hi @Sandesh TM

I suggest that you update to a later version.

You are now 2 major version behind.

Later LTS version for DC after 8.5 are 9.4/9.12/10.3

https://confluence.atlassian.com/jirasoftware/jira-software-release-notes-776821069.html

Kishan Sharma · Answer

Hi @Sandesh TM

In Jira Data Center, you can use Automation feature to create a rule, which can update a custom field in IssueType B when IssueType A is transitioned to different status. You can try something like below -

In the below example, if any Story is transitioned to another status, its linked issue's Description is updated to the status of Story.

Sandesh TM · Answer

@Marc -Devoteam-

Yes we are running a lower version i.e 8.5.17.