how can i change the system event default template?

Question

hello,

i got a wrong system event template in my JIRA installation. the event "issue comment deleted" sends emails with the wrong customized template. how can i change this system event template? couldn`t find a way over the user-interface. in the mysql-database i found the table "jraeventtype" - but there is only NULL in template_id field - if i modify that, nothing happens.

thanks

Martin Schmalz · Accepted Answer

found it. email-template-id-mappings.xml in atlassian-jira/WEB-INF/classes

the "new" event "issue comment deleted" took the same id as a custom event. i duplicated the custom event, placed a new id and changed the template of the system event. now everything is fine