Hi team, There is one user who is not receiving any updates on his email from Jira regarding password reset, we have tried changing his email domain but the problem still appears same.
Hi @BKT Helpdesk
Please check this page: Password reset issues
If problem persists, create a ticket to Atlassian via https://support.atlassian.com.
Checked all this but I think my user email ID has moved to email suppression list. Can you please remove from that and confirm.
Hello, Good day. You could self-serve the mail issue by following the steps mentioned in: https://community.atlassian.com/t5/Jira-articles/Unsuppress-invitation-emails-with-one-click/ba-p/2230952
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