How to evaluate if an issue has links inside an email automation

Tom Scoggin

I've been trying to evaluate if the current ticket has any values in the issue.issuelinks field and just can't seem to get it to evaluate to True. I've tried:

• {{(#if (issue.issuelinks))}}
• {{(#if (issue.issuelinks.isNotEmpty()))}}
• {{#if (issue.issuelinks.outwardIssue.value.isNotEmpty())}}

If I add {{issue.issuelinks.outwardIssue.key}} directly into my email template it prints the two linked issues keys. As a work around I put the {{issue.issuelinks.outwardIssue.key}} value in a variable and then evaluated to see if that variable was empty and it works. I was just hoping to have a more direct way.

Thanks for the assistance.

Bill Sheboy

Hi @Tom Scoggin 

Checking for empty (or blank) fields within rules is challenging and depends upon both the field type...and for some fields whether or not they ever had a value (and were later cleared).

For a list field such as {{issue.issuelinks}} please try using the size function with a condition on the math function gt() for greater than 0:

{{#if(issue.issuelinks.size.gt(0))}}there are links!{{/}}

 

Kind regards,
Bill