Why is there no login in my JIRA System Dashboard?

Question

Why is there no login 
 in my JIRA System Dashboard?

1. My JIRA version is data center and I just updated it from 10.0.1 to 10.3.1.

2. My service is servicedesk-10.3.1.

3. There was a login window in 10.0.1, but it disappeared after the update.

4. But I can still log in from the upper right corner.

unknown · Answer

I managed to solve this by:

Insert the variable -Datlassian.authentication.legacy.mode=true in the <jira_dir_install>/bin/setenv.sh file, inside the JVM_SUPPORT_RECOMMENDED_ARGS parameter.

unknown · Answer

@KevinKuo  Did you by any chance managed to solve it? as I am facing the exact same issue when going from 9.12.25 to 10.3.8. I would really appreciate it if you can share the solution.

Thank you!

Marcelo Viana de Siqueira_530ia9 · Answer

Hi @KevinKuo

I had the same problem updating jira data center from v9.12.15 to v10.3.2.

The solution is here: https://community.atlassian.com/t5/Jira-questions/Jira-Home-Screen-Error-Login-Screen-Missing-at-System-Dashboard/qaq-p/2921892#U2922288