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Create task from email

Hello guys !

We have a project where we

We have a project in Jira in which we previously sent an email to an address and a task was created in the project. Currently, that functionality stopped working and I am not able to find the configuration for it.

Thanks in advance for all the help

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Marc -Devoteam-

Are you using a JSM or Jira project?

In JSM, check the email settings on the project.

In Jira project, this is by incoming mail handlers, this is set in the global settings in Jira.

Hi ! thanks for your reply.

I think i'm using Jira proyect, but i could not find the global setting of the incoming mail

Marc -Devoteam-

This setting is under the cog wheel, this requires to have Jira Administration permissions or higher.

If you can see this option, contact your Jira Admin

This is what i see.

I'm the jira admin

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