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Can't remove myself as a billing admin

Steve Saporta

On the Billing permissions page, I am listed as a Billing admin and a Customer contact. I no longer wish to be a billing admin. I select the 3-dots menu, and Remove billing admin is displayed, but disabled (grayed out).

Notes:

* I am not the only billing admin.

* I am an org admin.

How can I remove the billing admin role from myself? My intent is to stop receiving billing-related communications, since these are received and handled by our Accounts Payable department.

Accepted answers

John Price_q5a7ni

I tested this and I also was not able to remove myself as a billing admin. Here is what I had to do:

Have another org admin log in and remove you as a billing admin from the desired products.

I verified this works as long as you are not the only billing admin (which you told us).

All comments

John Price_q5a7ni

I tested this and I also was not able to remove myself as a billing admin. Here is what I had to do:

Have another org admin log in and remove you as a billing admin from the desired products.

I verified this works as long as you are not the only billing admin (which you told us).

Steve Saporta

Thanks, it worked perfectly for me!

John Price_q5a7ni

Glad it worked. @Steve Saporta would you mind marking the question as answered?

Steve Saporta

It took me a long time to find out where in the UI to do that. Button above the question. Done!