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Jira Automation: Link user's personal space to an issue

Ashley Honeycutt

We have automation in place that generates a set of sub-tasks when a user is offboarded from our environment.

One of these sub-tasks is to archive that user's personal space (after verifying there's no content there that their former manager/team needs to access).

Is there anyway to have this task automatically link to their personal space?

Accepted answers

All comments

John Funk

Hi Ashley - What are you defining as their "personal space"?

Ashley Honeycutt

Hi @John Funk

Meaning their personal space in Confluence, if they had one.

John Price_q5a7ni

Ashley -

I got this to work using a custom People field for the user to clean up and a custom URL field for the space to check. I don't think you can currently add a web link to Links using automation without using REST calls in your rule. See this request: https://jira.atlassian.com/browse/AUTO-289

Here's how I did my version. A bit tricky since accountId in the People object has dashes and a colon but the space URL doesn't. Try an Edit Issue Fields action and use the following:

{{baseurl}}/wiki/spaces/~{{issue.customfield_10090.accountId.replace(":", "").replace("-", "")}}/overview

That works for me. Note that it doesn't check whether the space exists; if not, you'll get a "Page Not Found" warning when viewing that field on the issue.

See if that works for you!

John Price_q5a7ni

Obviously change the custom field id :-)

John Funk

Ah - this got posted in the Jira group - will move it over to Confluence.

Ashley Honeycutt

Well, it's still a Jira question since it pertains to building a Jira automation rule. It just needs to create an issue in a project that includes a link to the users personal space in Confluence.

Laurie Sciutti

Hi @Ashley Honeycutt ~ I like @John Price 's answer, but have you tried an automation rule that just creates a web link using smart values to append the user's username if that's captured in the Jira issue (like Reporter) to the URL:

https://yoursite/display/~{{reporter.displayName}}

This assumes your Confluence usernames are the same as your Jira usernames...

John Price_q5a7ni

Hey @Laurie Sciutti - does that still work with all the privacy changes? I couldn't get the username version to work right, but may I had a typo someplace. I'm still a bit behind on how completely usernames have been phased out and where.

Laurie Sciutti

@John Price ~ it may not... I haven't tried it.

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