JSM - Changing Comments Box Defaults

Question

Hello!

Is there a way that I can site wide default of the comments box from 'Visual' to 'Text'?

We recently upgraded to 10.3.0, and its defaulted comments boxes to 'Visual' which has caught out a lot of our staff.

Visual doesn't allow spell checking, whereas Text does.

Thanks!

Marc -Devoteam- · Answer

Please accept my answer as a solution, if my answer helped to solve your request.

This will help other community member trying to solve the same.

Sam Thornton_vntjui · Answer

No problem, thanks for your help! @Marc -Devoteam-

Have a great day :)

Marc -Devoteam- · Answer

Hi @Sam Thornton

Best is to contact Atlassian Support on this.

As my knowledge is that this is a personal setting and not configurable on global level. Atlassian might have changed this in version 10 to have the default set on "visual"