Due date automation works sometimes, but not always

Question

Hi!

I have a board which I use as a content calendar for my social media accounts. For example, there is a list called 'Instagram', and each card has a due date (the posting date). I have set up an automation that moves the card from the list 'Instagram' to the 'Instagram archive' list in the same board the moment the card is due.

This has worked correctly for a long time, however, recently it sometimes moves the card, and sometimes it doesn't. There are no errors in the activity log, it seems like Trello just overlooks the card somehow. Which is really strange seeing as I have not edited the automation, so there is no reason it should stop working sometimes, but works other times.

Is this a known issue?

Shelley Barendregt · Answer

Hi @Mara (bitvoodoo ag) , no, unfortunately this is still an unsolved problem. :(

Mara (bitvoodoo ag) · Answer

Hi @Shelley Barendregt

Were you able to solve this issue in the mean time? What was the problem?

Best wishes,
Mara

Shelley Barendregt · Answer

Hi Mara, thanks for your reply! I have checked those as well, but the activity log says I have used only 6% automation runs and 1% of the operations quota, so that can't be it. It also randomly moves one card on the due date and not another, so it's not like it doesn't work after a certain moment for the rest of the month until it resets.