Notifications for 'Create' by team members

Question

When my team member creates a ticket, I need a notification on my teams. I am already connected Jira cloud and receiving notifications for the tickets which I am 'watching'. But I need similar notification on teams when a new ticket (story/task/bug whatever) is created from my team member.

Kumar_rajarapu · Answer

Hi @VijayaRaghava

@Aaron Pavez _ServiceRocket_ @Fazila Ashraf , as said, the below shared link configuration will help you get notification in teams.

https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/

Aaron Pavez _ServiceRocket_ · Answer

Hi @VijayaRaghava

Either modify the notification scheme, issue created:

But for TEAMS, do you mean the app TEAMS or notify a JSM team?

https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/

Or go the automation way and notify on creation.

Regards

Aaron

Fazila Ashraf · Answer

Hi @VijayaRaghava

Welcome to community!

Have you looked at the options in https://support.atlassian.com/jira-software-cloud/docs/integrate-jira-cloud-with-microsoft-teams/ already?