Send a message to a Teams channel when a team in Jira is @mentioned

Adrian Martin

Hi all,

How can I create a webhook or integration that sends a message to a Microsoft Teams channel whenever someone updates a Jira task with a specific @mention (e.g. @Infrastructure)

Our developers will tag our deployment team in a task whenever a deployment is ready. What is the easiest way to achieve this?

Thanks!

Lucas Knorr

@Adrian Martin you can use automation rules for this.
There is an action, which allows you to write to MS - Teams channels: https://support.atlassian.com/cloud-automation/docs/use-automation-with-microsoft-teams/

You can trigger the automation based on the comment, according to the logic
“If the last comment contains “@Infrastructure”, create message in channel Infrastructure”