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why i am not able to log in to bitbucket after purchasing the plan

ROCKY_qnjt0r

after purchasing the plan i logged out and now i am not able to login again

Accepted answers

Nikola Perisic

Welcome @ROCKY

After purchasing a plan, you shouldn't be logged out. What is the message that you get?

All comments

Nikola Perisic

Welcome @ROCKY

After purchasing a plan, you shouldn't be logged out. What is the message that you get?

ROCKY_qnjt0r

I didn't logged out it automatically Kicked me on login page and the message i am while logging in is , WE COULDN'T LOG YOU IN

Nikola Perisic

@ROCKY

Clear the cache of your browser and start in the incognito mode as well.

Theodora Boudale

Hi @ROCKY,

I have created a support ticket on your behalf using the email address of your community account. You should have received an email with a link to the ticket, and you can also see the ticket here (after you log in):

https://support.atlassian.com/requests/

I will reach out in the support ticket.

Kind regards,
Theodora

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